Usually, when manufacturing clients come to us wanting to explore ERP packages, it's because they are interested in cutting costs, or want to keep a closer eye on supply chains and other details. But what about the other side of the bottom-line equation? Did you know that investing in the right ERP can help you gain more customers, too?
Although buyers might not ask your company for or about an ERP directly, that doesn't mean they don't want you to have one. That's because manufacturers that are taking advantage of enterprise resource planning can do more, do it more quickly, and at better prices. In other words, they become the kinds of businesses your best customers want to work with and order from.
To see why that might be, consider three important advantages from your customer’s point of view:
Speed is critical in choosing a manufacturer. In today's market, speed is every bit as important as price and quality. Margins might be tighter, but so are schedules. If you can reliably deliver products based on aggressive schedules, you become virtually priceless to buyers. That means they'll come back to you time and time again, and may even pay a premium to do so.
Cost competitiveness is changing everything. Of course, margins are getting tighter across every type of manufacturing market. By having more control over your supply chain, and real-time information about input prices, you can produce better, more accurate quotes for your customers. Staying competitive and profitable at the same time is always a winning strategy.
They want a manufacturer who can adjust to new conditions quickly. When delivery dates, quantities, and locations change, it's the manufacturer that is equipped with a strong ERP that's ready to step in and meet buyer needs. Your customers want a manufacturer they can count on… when you're taking advantage of the right ERP, it's easy to be the supplier of choice.
You already know that success in manufacturing is all about delivering the right product and service at the right price, and on the customer's schedule. A strong ERP platform helps you achieve all of those, which leads to increased customer loyalty and helps your profitability on every account.
To learn more about our ERP systems – and to see case studies that show how we have helped manufacturing companies just like yours – call or e-mail a member of our team and request a free consultation. It won't take long for us to show you why you shouldn't ignore this technology.