Posted on March 1, 2011 by Jennifer Pointer

Gmail Error


UPDATED: No, seriously.  Where are my e-mails...hundreds of them, on my Gmail account?  Sunday night I noticed that my Google reader on my phone was giving me a strange error about needing to log-in.  When I tried to log in, I got a message saying that my Gmail account had been disabled.  Everything was just gone: my reader, my docs, my e-mail, my pics...everything.


I sent an e-mail to Google, and waited.  I read the terms of service, and nearly drove myself nuts trying to figure out of something about my settings on my laptop or mobile phone had somehow caused this to happen (according to the terms of service, having multiple sign-ins open at once can theoretically trigger a security alert with Google).  This morning, I got up, and read that this had happened to about 150,000+ other people, too.  I also read that there actually is a way to back-up your Gmail account (before it is disabled, of course), which I will do if I ever get my stuff back (see Google Glitch Disables 150,000 Gmail Accounts on Mashable).


On Monday afternnon Google restored my account access, so I can use my reader, docs and pics, but as of Tuesday afternoon, I still don't have access to my e-mail.  I'm getting the notice shown above when I try to sign in.  Hopefully, all of us will have everything back in a day or two. 



Jennifer Pointer


Jennifer Pointer is in Tulsa, OK. She promotes a simple, a low-tech approach to effective online profile management, search engine optimization and social networking. 

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