Social media is here to stay, and thinking that it is just for making social connections may be a big mistake if you are a small business owner. A 2011 Nielsen report states that, “70% of active online adult social networkers shop online…12% more likely than the average adult internet user”. The importance of social media for small business owners seems clear, so why might they shy away from being intentional regarding the use of social media? More importantly, as a small business owner, is there something more you should be doing?
Reason #1: Not Having a Plan
Many small business owners have gone at it haphazardly. They have tried to target everyone indiscriminately and ended up recruiting nobody, or they may not have known the most effective approaches, such as optimizing SEO strategies and selecting one or more platforms for their campaigns.
Solution: Hire a marketing firm to implement a social media campaign that can give the best results for the amount of money and effort invested.
Reason #2: Not Having the Time
Small business owners are working long hours already, and they may feel that they are unable to dedicate the additional hours necessary to implement an effective social media strategy. They may not realize that long hours are not necessary to see dividends in a social media campaign.
Solution: Strategize to create a targeted campaign that requires minimal hands-on work. A professional social media marketing company can assist with the initial launch of the campaign and then leave the small business owner with only small amounts of maintenance necessary as time passes. The use of local online directories allows customers to promote small businesses without too much effort or time on the part of the owner.
Reason #3: Thinking it Unnecessary
They may think that social media is optional and that they can continue growing their businesses without it. They may be unaware of the role and the possibilities of successful social media usage.
Solution: Research….look for case studies of small businesses that have implemented a social media strategy with positive results. They should see convincing data on the increase in sales or profits after the use of social media compared to before. In addition, small business owners will benefit greatly by becoming educated and aware of the implications of a social media focus…success might not be measured by direct sales only, but by an improved reputation and/or increased referrals.
Reason #4: Not Knowing How
Small business owners are likely talented experts in their own fields, but caterers, tailors, consultants, and printers etc. may have little or no knowledge of the impact or possibilities of social media as a viable business tool: and once they have become aware of it…may not know where to begin.
Solution: Get Help…You do not have to be a computer expert to implement an effective Social Media campaign, however, consulting with an experienced and knowledgeable Social Media Marketing (SMM) specialist can provide you with feasible ideas for simple but effective campaigns. There is no need to allow any of these reasons to prevent you from capitalizing on the opportunities that may be yours in the ever expanding world of Social Media.