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Are You Making the Most of Your Biggest Customer Service Tool?

Posted on May 2, 2013 by Julie Short
Business owners and executives often like to think that customer service begins and ends with personal interactions – the telephone conversations and e-mails they exchange with buyers. As important as these encounters are, however, the reality is that y...
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Clean Design: Keeping Your Homepage Free from Clutter

Posted on April 18, 2013 by Julie Short
Client’s often want to cram it with as much content as possible on a website’s homepage. However, the designer is striving to maintain the integrity of the design. In this blog, I'll give you a few ways keep your homepage clean and why it's important ...
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Predicting the Web of the Future

Posted on March 21, 2013 by Julie Short
Technology trends are moving toward every device being handsfree. At the start of the year, Google unveiled plans for developing voice command and hands free glass technology. Microsoft recently released a video where researchers showed developments they...
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5 Key Elements of a Successful Home Builders Website

Posted on March 12, 2013 by Julie Short
Online competition is tough these days. Just having a website isn’t enough. From Google Analytics, the average home builder’s website received 63.7% of its traffic from search engines. To capitalize on each lead, home builders must maintain a website ...
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5 Rules of Modern Web Design

Posted on February 28, 2013 by Julie Short
Aristotle once said, “The aim of art is to represent not the outward appearance of things, but their inward significance.” Your website is an opportunity for your brand to interact with a customer. Strive to maintain a site that represents you in an a...
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4 Ways CRM is Essential to Business Success

Posted on January 15, 2013 by Tim J Short
Attentive customer service is at the heart of most successful companies. In 2012’s American Express Customer Service Barometer, 75% of American consumers have spent more with a business as a direct result of positive customer service. Advances in techno...
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